Welcome to Airbrush.SG!

SMS: +65 9178 9157    Email: support@airbrush.sg

Airbrushing Colors To Your Life~

Customer Service

We want you to love our products and enjoy your shopping experience with us. On this page, we hope that you will find some helpful details.

Shipping & Delivery

It's always our goal to make your delivery as soon as possible. We strive to deliver within 5 working days. Your orders will be delivered via local courier.

Privacy & Security

YOUR PRIVACY RIGHTS, CHOICE AND ACCESS

You may direct us not to share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, or not to send you newsletters, e–mails or other communications by: (i) modifying your registered user information on the Sites; (ii) sending us an e–mail by clicking here; or (iii) following the removal instructions in the communication that you receive. If you wish to modify, verify, correct, delete, or update any of your Personal Information collected through the Sites, you may edit your profile preferences or contact us at the above address or e–mail. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Sites. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. We will retain your information (including geo–location data) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us here. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not control certain privacy settings and preferences maintained by our social media partners like Facebook and Twitter. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.

Click Here to view our Privacy Policy.

SECURITY OF YOUR INFORMATION

Airbrush.SG maintains reasonable safeguards to protect Personal Information against loss, unauthorized use, disclosure or destruction and when transferring information for processing. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information to you transmit to us. Airbrush.SG restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. We also require that third parties providing services on our behalf protect Personal Information and not use it for purposes other than providing assistance to Airbrush.SG.

Returns & Replacement

If an item is faulty then we will meet our legal obligations which may include refunding or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.

The purchase price (excluding delivery charges) will be refunded to you once we have received the returned item back and confirmed that it is defective. You are responsible for any costs associated with returning the item to us.

Ordering

ORDER STATUS

We process orders Monday through Friday in the order in which they are received. Orders placed after 5:00PM on Friday will not be processed until the next business day. If you want to check the status of your order, please use the tracking number included in your shipping confirmation email if provided. If you have questions about your order, please email us at support@airbrush.sg with your order details and we would be happy to assist you.

CHANGE SUBMITTED ORDERS

If you need to change an order you have already placed, please email us at support@airbrush.sg with your order details and select the subject "My Order" and topic "Amendment of My Order". Please note that orders that have been processed might not be able to accept any changes. Nevertheless, we will always do our best to accommodate your needs.

REPORT ORDER PROBLEM

If your order is missing a product, contains a damaged item, or other concern, please email us at support@airbrush.sg with your order details. We will always do our best to accommodate your concern as efficiently as possible.

Payment, Pricing & Promotions

PAYMENT OPTIONS

Airbrush.SG accepts MasterCard and Visa as forms of payment. For your convenience, we also accept PayPal as a method of payment so that you can shop online without exposing your financial information. When you proceed with making your online purchase, you will be transferred to the PayPal site where your transaction will be processed.

Promotions

Click Here to view our promotions/sale that will appear time to time.

Viewing Orders
You may view your order history by signing into Your Account and selecting the respective Order from the left hand selection bar.